Position Purpose:
Provide telephonic disease management services to individuals within a specific disease category. Services may include educating members, counseling and coordinating care.
Position Responsibilities:
- Act as the Health Coach for patients within a specific disease category.
- Meet minimum standards for productivity and clinical results.
- Provide assessments on new participants to determine clinical risk and readiness to change.
- Maintain accurate and timely documentation in member management software of telephonic and written communications.
- Act as case manager when integrating with other health care service vendors as specified by individual clients.
- May make calls to newsletter participants/members as individual client needs dictate.
- Complete required reports in a timely manner.
- Enhance clinical and counseling knowledge by attending and actively participating in Company training sessions. Attend relevant professional seminars to maintain licensure/certification.
- Comply with company policies and procedures including handling confidential forms and accreditation standards.
- Must ave an RN license- at least a year (no exceptions)
- Clinical experience as an RN working with cardiac patients
- Health coaching experience is HIGHLY preferred
- Must be computer savvy (Outlook, Excel, proprietary software)
- Must have history of good tenure
- Need exceptional soft skills: nice telephone voice, polite demeanor, well spoken/articulate, positive & upbeat (but professional, not "wacky"!)
Advantages of this Opportunity:
- Pay $29.00 - $34.00 per hour
- Start Date: 7/13
- Right to Hire
If you are interested, please call, Lovely 321-574-6539 and email your resume to me.
The greatest compliment to our business is a referral.
If you know of someone looking for a new opportunity, please pass along my contact information! We offer referral bonuses of up to $100.00 for each placement.
This role is hosted by Healthcare Support Staffing. We link out — apply directly on their site.
Apply now →